Returns & Exchanges Policy
At Accents@Home, we want you to be completely satisfied with your purchase. If a piece doesn't perfectly complement your space, you can initiate a return or exchange within 14 days of delivery provided the item is in its original condition.
Initiate Your Request
Contact our customer service team via email with your order number and photos of the item to begin the return authorization process.
Prepare for Pickup or Shipment
Ensure the furniture is disassembled and repacked in its original protective packaging to prevent damage during transit.
Inspection Process
Once the item arrives at our warehouse, our quality control team will inspect the piece to verify it is in new, resellable condition.
Receive Your Refund
After approval, your refund will be processed back to your original payment method, minus any applicable restocking or shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing